FAQ for Touchscreen Solutions
What can I expect from Touchscreen at this time?
We are delighted to offer you comprehensive advice and engage in discussions to provide insights into how an information kiosk or touchscreen can enhance your space. Feel free to call us at 0181413112. Our touchscreen solutions prioritize efficiency and service.
What is the advantage of collaborating with Touchscreen?
We bring extensive experience, specialization, and service to the development and management of large groups of interactive screens within a unified system. Our years of experience have resulted in a range of software components tailored to your needs.
Post-project completion, our support desk remains at your service. We continue to support you, addressing your questions and resolving any malfunctions to ensure maximum uptime.
What kind of information kiosks, touchscreens, and self-service kiosks can Touchscreen supply?
We provide a diverse range of outdoor kiosks, touch totems, touch tables, self-service kiosks, touchscreens, payment kiosks, and tablets. By collaborating with specialized partners, we can also provide catalogues upon request.
How stable is Touchscreen's software?
Our interactive digital signage platforms have been running for years, ensuring they're well-maintained and updated. Developed specifically for this purpose, our softwares guarantees the monitoring of your applications and maximum uptime. In the rare event of malfunctions, our support desk promptly resolves any issues.
In which industries does Touchscreen have the most experience?
We have served healthcare institutions, airports, universities, retail, real estate (office buildings), and various industries. Our focus is on delivering an optimal user experience and an interactive display, regardless of the industry.
In a nutshell, what does the touchscreen do?
We develop specific software applications for interactive information kiosks and touchscreens in public spaces.
Do you have sustainable solutions?
Yes, we offer screens based on e-ink, also known as e-paper displays. These screens run wirelessly for months on a single battery. Our support for solar panel connectivity ensures sustainability.
Which programming languages does Touchscreen use?
Our backend code is written in node.js, the database is MySQL, and our frontend stack is React. Through our software platforms, we package, distribute, and upgrade applications for our players.
Does Touchscreen's software run locally or in the cloud?
Our programs run locally on our players with a connection to the cloud. Content can be provided through a content management system in the cloud.
How do I provide my information kiosk or touchscreen with content?
You will receive login details to access an internet address (URL). Through a content management system, you can effortlessly provide your information column or touchscreen with content.
Which tasks can the information kiosk, self-service kiosk, or touchscreen take over?
Our solutions cover visitor registration, payments, QR code scanning, video calling, entrance gate control, smart wayfinding, meeting room booking, safety instructions, issuing visitor passes, and various other tasks to enhance service.
Can I install Touchscreen's software on my existing information kiosk or touchscreen?
In most cases, this is possible. Preliminary hardware inventory is required.
How does the development process of an application proceed with Touchscreen?
It really depends on your needs. Usually, we begin with an inventory, followed by creating a software development document. After mutual agreement, software development starts, and hardware is prepared. Installation on our player and subsequent testing lead to your approval before final installation.
Can Touchscreen link with other software to avoid duplicate data entry?
In most cases, yes. We can review the software documentation or contact the relevant developer. Our extensive experience includes working with APIs.
What happens after the touchscreen software has been delivered?
Post-delivery, we provide training on managing the touchscreen software. Our support desk remains available for any questions or malfunctions.
What if the information kiosk or touchscreen experiences a malfunction?
Our professional breakdown and maintenance service covers both hardware and software. In cases where remote solutions aren't feasible, we promptly address the issue onsite.
Can Touchscreen maintain the content for me?
Yes, we offer content maintenance services through a strip card system. Hours are meticulously recorded, providing you with an overview at all times.
Looking for the right touchscreen solution?
We are here to collaborate with you. Our streamlined process ensures the ideal touchscreen implementation for your company, office, or storefront. From concept to realization, we offer support for your touchscreen installation.
Feel free to contact us via email: sales@touchscreen.nl.