Enhancing Connectivity at World Trade Center Rotterdam: Real-Time Transit Information

Client Overview: World Trade Center Rotterdam

The World Trade Center Rotterdam wanted to provide the travelers with timely and accurate information on departure and arrival times for public transportation in the surrounding area.

 

Challenges

Imagine this: You're at the client, and all set to hop onto your next bus or tram. But here's the kicker: you're completely unaware of when it's arriving. This scenario was all too familiar for visitors before our intervention. Outdated and hard-to-find transit schedules made navigation a headache. Something had to change.

 

Our Solution

We installed modern touchscreen kiosks strategically throughout the area which offered visitors real-time transit information. Wondering when the next transportation will arrive? Simply tap the screen. Need to check bus routes? Everything is there, as clear as day. We ensured that our touch screen solution was extremely user-friendly, allowing visitors to plan their travels with ease.

 

 

Key Features of the Touch Screen System

• Real-Time Updates: Say goodbye to guesswork. Visitors could now see exactly when their ride was arriving, down to the minute.
• Interactive Maps: Need help finding your way? Our interactive maps guided visitors to the best routes.
• Customizable Options: Everyone's preferences are different, so we allowed visitors to personalize their experience. Set your language preference, save favorite routes – the choice is yours.
• Service Alerts: We kept visitors informed with instant notifications about any delays or disruptions.
• Accessibility: The kiosks are user-friendly for everyone, including people with disabilities, because everyone should have access to travel information.

 

The Impact

Since implementing our touch screen system, the client has seen a significant increase in visitor satisfaction. No more aimless waiting or getting lost in transit. Visitors can now get to their destinations faster and with less stress. And the best part? People love how easy it is to use. It's like having a personal travel assistant right there in the lobby.

 

Key Performance Metrics

• Improved Visitor Satisfaction: Surveys show a remarkable 30% increase in visitor satisfaction with access to transit information.
• Reduced Wait Times: Visitors now spend 25% less time waiting for their rides, thanks to our user-friendly touch screen kiosks.
• High Engagement: Our kiosks are averaging around 500 interactions per day. This demonstrates visitors' appreciation for the convenience.

Next Steps

But we're not done yet. We're always exploring ways to make travel even smoother for visitors. Whether it's adding new features or fine-tuning existing ones, we're committed to keeping the client at the forefront of transit innovation.

 

Ready to Upgrade Your Transit Experience?

Let's chat! We'll work closely with you to ensure you get the perfect touch screen system for your business, office, or retail space. From brainstorming ideas to installing the hardware, we've got you covered.

 

Let's Meet