Increasing Visitor Engagement: Nutricia's Innovative Touchscreen Experience
Transformative Digital Signage for an Immersive Brand Encounter
Nutricia
Nutricia is a leading food company that offers a wide and unique range of medical foods and services for various health conditions today. - Nutricia
The Challenge
Digital signage technology is becoming increasingly ubiquitous, making it an integral part of the brand/store experience across industries. With a focus on experience and creating a wow factor, the client had previously installed a video wall at its headquarters. As part of a complete experience, the client aimed to utilize a touchscreen kiosk to inform its visitors. We took on this challenge and embarked on developing the touchscreen application for the optimal visitor experience.
The Process
Eagerly, our developers dove into the development process. Focused on the visitor experience, the initial concept for the touchscreen application emerged. It outlined what the touchscreen should display and how it would ultimately support the Experience Videowall.
Increased Efficiency through Digital Mailboxes and Nameplates
The back-end is as crucial as the front-end. One of the criteria that every touchscreen solution must meet is a user-friendly Content Management System (CMS). This means that the content displayed must be easily customizable at all times. With our developed user-friendly CMS, the content of the touch application can be adjusted with a single click.
Administrators can manage, create, delete, and modify pages such as "Our Expertise," "What We Do," "Solution," and the videos on the "Our Videos" page in a user-friendly manner. Additionally, the touchscreen hardware can display various content, from articles and texts to news, videos, and social media updates.
The Result
A touchscreen solution for an optimal visitor experience. The digital reception provides the client with the necessary support. One of the key benefits of having a self-service kiosk is resource savings. Visitors can check in via the kiosk without requiring assistance from a receptionist.
This saves reception staff valuable time that can then be allocated to urgent tasks. In short, it streamlines the reception process and frees up other administrative resources. Additionally, the new kiosk resulted in improved customer service and a more efficient way of serving customers.
Looking for the Right Touchscreen Solution?
Our process ensures that you'll ultimately witness the right touchscreen software implementation at your company, office, or store. We offer support from concept to realization of your touchscreen hardware installation.